Missed it live, or want to watch it again? Here's the full training: the framework, the weekly rhythm, and your next move.
Stop Hiring Agents. Hire Ops First. · Recorded September 24, 2026
Three layers: people, process, performance, plus a RACI breakdown that spells out exactly who's responsible for what. No more guessing, no more re-explaining.
Four fixed touchpoints replace the reactive meetings eating your week: Monday scorecard review, Tuesday/Wednesday coaching by scorecard color, a Thursday ops review your ops lead runs (not you), and Friday public reporting.
Ops Specialist or virtual assistant? What it actually costs ($3–7/hour for a great overseas VA), and the handoff process that gets listings and transactions off your plate for good.
Thank you for registering for Stop Hiring Agents, Hire Ops First. If you're catching the replay instead of the live session, thank you for carving out the time anyway.
My hope is that you walked away with at least one thing you can put in place this week: the RACI chart, the weekly rhythm, or a clearer read on your first ops hire. Save the slide deck and the playbook above so they're easy to find later.
If you want help putting any of this into place on your own team, book a discovery call. I'd love to talk through where you're at.